Your Privacy Is Our Priority

Section 1

1 Introduction & Purpose of This Policy

bdt20 ("we", "our", "platform") is committed to creating a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use it, and how we keep it secure.

By browsing our website bdt20.lat or creating an account, you agree to the terms of this Policy. If you do not agree with this Policy, please do not use the platform.

This Policy may be updated from time to time. For any significant changes, we will publish a notice on the platform and update the "Last Updated" date at the top of the Policy. Continued use of the platform after any changes means you have accepted the updated Policy.

Section 2

2 What Information We Collect

bdt20 only collects information that is necessary to provide you with a safe, personalised, and smooth gaming experience. The categories of information collected are listed below:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• Documents required for identity verification (National ID / Passport)
• Payment information — details needed to complete transactions via bKash, Nagad, Rocket, or bank transfer
• The content of any communications when you contact our support team

2.2 Information Collected Automatically

• IP address and device identifier
• Browser type, version, and operating system
• Login time, pages browsed, and session duration on the platform
• Referrer URL (the site you came from when you arrived at our platform)
• Data collected through cookies and similar tracking technologies (see Section 8 for details)

2.3 Information Received from Third Parties

• Verification information received through identity verification service providers
• Transaction verification records received from payment processing partners
• Risk analysis information received through fraud prevention services

Section 3

3 Purpose of Using Your Information

bdt20 uses your collected information only for the legitimate purposes listed below. Your information is not processed for any purpose beyond these.

• Account Management: To handle registration, identity verification, login security, and account protection.
• Service Delivery: To run gaming, betting, deposit, and withdrawal processes smoothly.
• Customer Support: To resolve your questions, complaints, or requests quickly and effectively.
• Security & Fraud Prevention: To prevent unauthorised access, fraudulent transactions, and money laundering.
• Legal Compliance: To maintain required records and reporting under applicable laws and regulations.
• Platform Improvement: To analyse user experience and raise the quality of our services.
• Responsible Gaming: To identify patterns of excessive gaming and provide assistance where needed.
• Communications: To send important service notices, security alerts, and policy change updates.

Section 4

4 Sharing & Disclosure of Information

bdt20 never sells your personal information to third parties or transfers it for commercial purposes. However, information may be shared in the limited circumstances below:

4.1 Service Provider Partners

Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, cybersecurity, and technology services. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under a court order, a lawful request from an investigating authority, or applicable law.

4.3 Fraud Prevention

Information related to high-risk accounts may be shared with fraud prevention networks in the gaming industry, which is done in the interest of protecting all users.

Section 5

5 Data Retention & Deletion

Your information is retained only for as long as it is needed. When determining retention periods, we consider the following:

• The full period your account remains active, plus any additional time required by law after the account is closed.
• Financial transaction records are kept for the period specified under applicable regulations.
• Information related to fraud or dispute resolution is retained until the matter is fully resolved.
• Identity verification documents are retained until legal compliance requirements are met.

Once the defined retention period ends, your information is securely deleted or anonymised so that you can no longer be identified from it.

Section 6

6 Your Rights

As a user of the bdt20 platform, you have the following rights regarding your personal information:

To exercise any of the rights listed above, please contact our support team. We will process your request within a reasonable timeframe.

Section 7

7 Data Security Measures

bdt20 applies industry-standard technical and organisational measures to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transmission between the website and our servers is fully encrypted.
• Data Encryption: Sensitive stored information (passwords, payment details) is protected with strong encryption algorithms.
• Access Controls: Only authorised staff have access to specific information, limited to what is needed for their role.
• Regular Security Reviews: Systems and processes undergo regular security testing.
• Two-Factor Authentication: An additional verification layer is available to help protect your account.
• Incident Response Plan: Procedures are in place for a rapid response to any security breach and for notifying affected users.

That said, no method of transmitting data over the internet is 100% secure. While we strive to ensure the highest level of protection, we cannot guarantee absolute security. We therefore advise you to keep your password confidential and to use secure connections.

Section 8

8 Cookies & Tracking Technologies

bdt20 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

8.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security tokens, and the basic functionality of the platform. Without these, the site cannot work properly.
• Functionality Cookies: Help remember your preferences (language, display settings).
• Analytical Cookies: Collect usage statistics to help us improve the service. This data is generally anonymous.

8.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. Please note that disabling essential cookies may limit some site functionality and may prevent you from logging in.

Section 9

9 Privacy of Minors

bdt20 is for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is in place during the registration process.

If you become aware that someone under the age of 21 has created an account on our platform, please notify our support team. We will delete that account and the associated information immediately.

Section 10

10 Changes to This Policy

This Privacy Policy may be updated from time to time to keep pace with market conditions, legal requirements, or changes to our services.

For significant changes, we will notify you through one or more of the following methods:

• Posting a prominent notice on the platform
• Sending a message to your registered email
• Displaying a notification at login

If you continue to use the platform after changes take effect, you will be considered to have accepted the updated Policy. If you do not agree with any change, you may close your account at any time.

Section 11

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your data-related rights, please contact us:

We will process your request as quickly as possible and cooperate fully with all legitimate requests. Protecting your personal information is not just a policy obligation for bdt20 — it is our core commitment.